Tasters & Classes at Ceramics Classes London
Face masks are not mandatory now in the studio but if a class student or member has tested positive for Covid-19 recently for the safety of others please do not come to the studio.
1. Payment of the full course fees should be made in advance. It is not possible to attend a course until payment has been received. Refunds are only offered at our discretion at Ceramics Classes London however, we would consider changing the name of the attendee or offering a gift card.
2. A taster session is a ceramic experience so in the event that work explodes during the firing process Ceramics Classes London cannot be held responsible for technical failure as this is the nature of ceramics. Tasters may keep only 2 pots per person.
3. Classes /tasters must clean up after themselves to avoid health and safety issues in the studio. Clay dust contains silica and it is harmful to breathe in, inhalation of clay dust develops silicosis. Glaze ingredients are toxic so masks should be worn when using glazes and food and drink must not be consumed around glazes.
3. Courses may keep 3 pots per session and over a four week course 9 pots can be glazed in the final glazing session per person.
4. Ceramics Classes London are not responsible for personal belongings or any work getting damaged, lost or stolen. It is inevitable that in a communal studio there will occasionally be work that gets damaged, lost or stolen.
5. Class cancellations or rescheduling of appointments must be made 48 hours before the time/date of the class or by rescheduling in your confirmation email or by emailing info@ceramicsclasseslondon.com. For cancellations/ rescheduling less than 2 days before the start of a class, the purchaser will be charged a fee of £40.00. For no shows the full course fee is payable, we cannot guarantee course date transfers.
6. Clay, tools, glazes and firing costs are provided for all classes, this is included in the course cost.
7. You will be emailed by the studio when your work is ready for collection, this is four to six weeks after the end date of your taster class or course, sometimes longer depending upon the studio’s kiln firing schedule. If you do not receive an email to collect your work please come to the studio as it may have gone to your junk folder.
8. If work is not collected after one month when we email you we will unfortunately have to dispose of it as we do not have the storage space.
9. Any personal information you give to us will be processed in accordance with EU GDPR. We will use the information to process your booking and to inform you about similar courses which we provide, unless you tell us that you do not want to receive this information. To unsubscribe click the link on our newsletter or email us at info@ceramicsclasseslondon.com
10. Payment through our website is made via our secure checkout pages using Stripe Payments Europe Ltd. ‘Stripe’ is PCI compliant. PCI-DSS (Payment Card Industry Data Security Standard)
10. For your safety and our security we have a webcam in the studio to monitor anti-social behaviour. Any class student or member being abusive towards other members or CCL staff will be asked to leave and no refunds will be given.